We want everyone to be able to use this website. That means designing and building our website so that people with diverse needs can benefit from our products and services.
We aim to meet WCAG 2.2 Level AA across our public website and to improve accessibility on an ongoing basis.
We align this work with the FCA’s Consumer Duty, including our approach to customers who may have characteristics of vulnerability.
We apply a mix of design standards, content practices and technical measures, including:
Clear structure & navigation – descriptive page titles, logical headings, and predictable menus.
Keyboard access – we aim to have everything operable by keyboard with a visible focus state.
Colour & contrast – sufficient contrast and no reliance on colour alone to convey meaning.
Plain language & errors – concise copy, helpful instructions, and clear error messages.
Reflow & zoom – responsive layouts that work on small screens and at up to 200% zoom without loss of content or function.
Assistive tech support – we aim to ensure compatibility with leading screen readers.
We design and test for current versions of major browsers (Chromium‑based browsers, Safari, Firefox) on modern desktop and mobile operating systems. Older browsers may still work but are not actively supported.
Some services or content we embed are provided by third parties. While we work with suppliers to ensure good accessibility, we do not control their code. If you have difficulty with any third‑party content or tools on our site, please let us know and we’ll do our best to help or provide an alternative.
If you need information on this website in a different format such as large print, audio or Braille or if you require reasonable adjustments to use our services, please contact us:
Email: info@meteoram.com
Telephone: 020 7904 1010
Please include the web address (URL) of the page, the format you need, and your name and contact details. We’ll consider your request and respond as soon as possible.
We’re always looking to improve the accessibility of our website. If you have any accessibility needs not being met, please contact us using the details above.