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Need a hand? Find answers, guides, and support to make the most of Meteor.

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Need help?

Our experienced customer service team is here to support you Monday to Friday. Whether you prefer to call, email, or chat, we’re ready to assist with any questions you may have. We understand that navigating investments and savings can sometimes be complex, and we’re committed to making your experience with Meteor as smooth and straightforward as possible.

In addition to direct support, our help page is packed with useful resources. You’ll find answers to common questions in our FAQs, detailed contact information, insights about Meteor, and guidance on accessing your investments across multiple platforms. Whether you're just getting started or need help with something specific, this is your go-to hub for reliable information and support.

Contact us About Meteor

Looking for answers?

Our Frequently Asked Questions (FAQs) cover a wide range of topics, from accessing investments, to using the Meteor Platform. Chances are, your question is already answered here. Explore the FAQs to get quick, clear guidance and save time.

Frequently asked questions

The Meteor Savings and Investments Platform (or Meteor Platform) is a solution designed to simplify how individuals and financial advisers manage savings and investment products. Built by Meteor Asset Management Limited, the platform offers a secure, intuitive, and fee-free way to access a wide range of financial products, all in one place.

Meteor Asset Management Limited is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 459325

Yes, eligible savings placed through the Meteor Platform are protected by the Financial Services Compensation Scheme (FSCS); up to £85,000 per person, per banking group. Learn more

At Meteor, we believe in making savings smarter. Our platform offers competitive rates from trusted global banks, bringing multiple savings products together in one secure place. Whether you're an individual investor, or an IFA, our platform is designed to streamline your experience and empower your financial decisions.

As one of the UK’s leading providers, we offer our core range of products along with a bespoke arrangement service to satisfy specific client needs. We are committed to providing our customers with clear and fair information, helping them to achieve their financial aspirations whilst maintaining an unrivalled client service.

All figures are correct, as at May 2025.

250 K+

consumers have chosen to save or invest through Meteor.

19 years

Established in 2006, Meteor has been growing ever since.

£ 22 bn

has been saved or invested through Meteor over the years.

Start saving

Starting your savings journey with Meteor today is simple and rewarding.

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Start investing

A range of structured investments designed to suit different goals and risk levels.

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Customer Account Interest

Uninvested funds held on a customer account will accrue interest. Accrual will start the day after the receipt of funds and continue until instructions are received to either invest the funds or return them to the customer’s nominated bank account. Interest is calculated daily and will be applied to the account at the end of each month. See the terms and conditions for further details.

Learn more.

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Still need assistance?

We understand that everyone’s circumstances are different, and sometimes you may need a little more help. If you’d like additional assistance, we’re here for you:

Whatever your situation, we’ll do our best to make things clear and simple.

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Need to complain?

We’re committed to resolving issues with care and respect. If you’ve experienced a problem or have concerns you'd like to raise, we encourage you to get in touch. Our team is here to listen and help.

Learn more.